Following on from my run in with the open_basedir process for the /tmp folder during a setup of SugarCRM on SME Server.

I today discovered that SugarCRM wants to use some PEAR extensions and that we again failed on the open_basedir option.

So following that earlier process I now have added

/usr/share/pear:/usr/share/pear-addons

to the open_basedir string in the http conf for the ibays.