Category Archives: iPhones, iPads and Macs

A new category for me as I enter my second year of using an iphone and have added two ipads and another 3 iphones to the family network. My daughter also went against tradition and got a new 27″ Mac which is imposing on her study desk.

How to change iTunes backup location Windows 10

My C: drive  (SSD) was short on space and one of the culprits is iTunes Backups. So this article is how to change iTunes backup location on Windows 10.

Obviously using an SSD for performance on a desktop is great, but not so great when you find that it is almost full. 

Using WinDirStat, a long time favourite utility, I confirmed that aside from the ever disk hungry Windows 10 install, the next highest consumer of my precious SSD disk space was iTunes Backups directory. 

So I could rid myself of some of the older iPhone and iPad backups on my drive, but I thought I would simply relocate it to my slower, but much larger D: drive where the capacity is not an issue. 

This article from CopyTrans was relating to Windows 7 and selling their products, but it gave me the pointers on what to do. 

The key points are:

  1. create a new location on the alternative drive, D: in my case
  2. copy your existing backups to the new location
  3. rename the old backup directory
  4. create a symbolic link to the new location from the old
  5. remove the old backup directory after testing

The main pain points were mklink not being recognised as a command and the need to use case sensitive path names.

Covering the process in detail:

  1. Create a new location on D:
    • I was already using a path copy from c: for my music copy and I just needed to create the  
    • d:\Users\thowden\AppData\Roaming\Apple Computer\MobileSync\Backup
  2. Copy existing backup files to the new directory – straight forward 
  3. Rename the old backups directory as backup-old just in case of accidents
  4. Create a symbolic link
  5. This is where it went pear-shaped as the mklink command in powershell gave me an error
    • mklink : The term ‘mklink’ is not recognized as the name of a cmdlet, function, script file, or operable program.
    • This is easily fixed by prefixing the mklink command with cmd /c
    • so the command syntax is:  
      cmd /c mklink /J <linked path> <target path> 
    • Which gave me a new symbolic link but an error when I tried to use it:
          “Location is not available”
    • Which I confirmed was an issue with the command because I used all lower case characters and not the case-sensitive version. 
    • Making those two changes the corrected syntax for Windows 10 powershell is:
        cmd /c mklink /J “%APPDATA%\Apple Computer\MobileSync\Backup2” “D:\Users\thowden\AppData\Roaming\Apple Computer\MobileSync\Backup”
    • (Swap the target path for whatever you want to use)
  6. Next I tested by running a backup from iTunes and checking that it was stored in the D: drive.
  7. Finally I deleted the old backups directory from the C: drive.

Side note:  The symbolic link directory is created in the standard path and redirects to the alternative path. The directory (or folder) is created with a Windows shortcut symbol. If you get it wrong, just delete the shortcut, it will not delete the target folder.

So my how to change iTunes backup location on Windows 10 was successful.

Mac Windows Remote Desktop connection error licensing problem

Take a Mac PC or notebook and try to connect to a Windows server using the Version 2.1.1 of Microsoft Remote Desktop Connection Client for Mac.

It may (should) connect ok with a server that only has the administrative access remote desktop enabled.

But, it fails to work with a Remote Desktop Server (aka Terminal Services server).


When you exit the application with Cancel rather than Reconnect, you may get a Microsoft Error Reporting prompt:


and checking for More Information shows:


which shows error details as follows:


Microsoft Error Reporting log version: 2.0

Error Signature:
Date/Time: 2015-03-24 02:32:36 +0000
Application Name: Remote Desktop Connection
Application Bundle ID:
Application Signature: MSRD
Application Version:
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x000010a7
Blame Module Name: TSClient
Blame Module Version: 1.0
Blame Module Offset: 0x000dcd5a
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 13


A simple resolution that worked for me was to use the Microsoft Remote Desktop v 8.0.14 app from the App store rather than this Microsoft Remote Desktop Connection Client for Mac

iPad Safari and the annoying refresh issue

Ok, so I’ve had my iPad for almost a year and I cannot say it has always been the case but I recently found Safari was refreshing all the saved / open web pages. If I swapped from a web page to make a note in a blog or similar, then swapping back triggered a new refresh of the original page.

Annoying behaviour and according to various forums that I quickly read this is at your option: a memory issue; a Safari issue; an IOS version issue; a bug that may or may not be fixed.

Fix: Atomic Web Browser aside from the fact that it is a tabbed browser more akin to Chrome and less like the clumsy Safari interface, it appears to not do refreshes.

I want to play with it some more this week but with a free ‘Lite’ trial version and only AU$1.19 for a full version I am guessing that I won’t be looking any further.

Syncing iPhone / iPad with 2 computers

I use my own notebook for most of my work but recently took on a new contract role that included a work notebook. As I use my iPad for meeting notes and recently on an interstate trip found that I did not need my notebook until I got home (might be able to travel lighter!)

In any case I need to be able to sync with both notebooks so that I can manage the various documents I generate.

For me I have previously done something similar when moving from an older system to a new system and simply copied the iTunes folder from the My Music directory from the old to the new. This morning I ensured that I had both systems with the current iTunes and then sync’d my iPhone and iPad with my personal notebook. I then copied the iTunes folder to the new work notebook (having renamed the newly created iTunes folder to iTunes.original just in case). Once that was done I plugged in my iPhone to the new notebook. iTunes prompted to transfer Purchased Apps which was ok, and later I agreed to Authorise this computer using my regular account in the iTunes store. Once that was complete, I did the same process with my iPad and it all works. To confirm that I had no issues I then did a repeat sync with my personal notebook which also worked. Sync’ing with two notebooks works.

I also read with interest this entry from Andrew Grant’s ‘Shiny Things’ blog and I will want to investigate this further.